Danish heating company asks customers not to turn on heating

Hofor, an energy company which supplies district heating and gas in Copenhagen, said on Monday that residents should hold off for now before switching on the heating in their homes.

Danish heating company asks customers not to turn on heating
Hofor's power plant on the island of Amager outside of Copenhagen. The company has asked district heating customers to wait before switching on radiators as autumn temperatures approach. File photo: Thomas Lekfeldt/Ritzau Scanpix

The Danish “heating season” or fyringssæson – when homes and businesses generally start switching on the heating – begins at the end of this week, on October 1st.

But advice issued by on Monday by energy company Hofor urged customers to hold off a little longer before turning on thermostats.

“We need to get out warm socks and blankets and try to delay turning on the heating until the indoor temperature falls below 19 degrees (Celsius),” Hofor’s CEO Henrik Plougmann Olsen said in a press statement.

The company supplies district heating and gas in Copenhagen Municipality and also manages drinking and wastewater in the capital area.

The Hofor statement comes at a time when the energy crisis in Europe is set to have a more noticeable impact on homes and businesses as the colder seasons approach.

The issue is prominent on the Danish political agenda. Parliamentary parties on Friday announced a new package of financial measures for families and businesses affected by energy costs.

READ ALSO: How much will electricity tax cut save bill payers in Denmark?

“We hear daily about high energy prices and concerns about the energy situation in Europe. Although Hofor is well equipped to send heat out to Copenhagen living rooms, we will be in better shape for the coming winter if everyone uses as little energy as possible,” the company said.

“Everyone who has a radiator or underfloor heating can do something. Keep an eye on room temperature and refrain from turning up the heating. 19 degrees is the room temperature [lower limit] that has been introduced for state buildings. Hofor asks all households to try to keep to the same level,” it said.

“When rooms fall below 19 degrees it’s all about turning up as little as possible and using the heat as best as possible,” Olsen said.

Energy can be saved by moving furniture away from radiators and limiting use of hot water, he said. The company has issued a list of recommended energy saving measures (in Danish) on its website. The measures will both conserve energy stores in Denmark while reducing bills, Olsen said.

READ ALSO: EXPLAINED: When should I turn on my heating in Denmark this year?

Hofor normally informs customers of its rates for district heating in December.

The company said it was working to establish what customers can expect to pay next year.

“At Hofor we are working on analysis of next year’s district heating price but it is difficult to say at the moment,” Olsen said in the statement.

“The energy market is still very unpredictable and a number of EU interventions could have an effect which we currently don’t know. But we are working hard to protect our district heating customers as well as possible amid all sorts of other price increases,” he said.

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Danish Energy Agency advises homes with gas heating to conserve

The Danish Energy Agency (Energistyrelsen) has issued guidelines to households heated by individual gas heaters in a bid to help them avoid very high bills.

Danish Energy Agency advises homes with gas heating to conserve

Around 240,000 households in Denmark will receive advice from the agency by physical or digital post, the agency said in a statement on Friday.

Gas prices in Denmark are currently rising as temperatures drop and energy production from wind turbines falls due to weather conditions.


“The Danish Energy Agency views it as an important task to help people like those with individual gas heaters [Danish: gasfyr] through good advice about how they best can reduce their heating consumption and take the worst off their gas bill,” head of office Vincent Rudnicki said in the statement.

The information letters are part of a national energy saving campaign which seeks to cut energy consumption during a period when prices can go through large variations.

When gas prices reached their 2022 peak in August, one megawatt hour of gas cost over 300 euros according to the Dutch exchange TTF.

At the beginning of December, the price has increased to 131 euros per megawatt hour after going through a period with lower prices during the autumn.

Although the price remains low compared to August, it is higher than it was two years ago, according to comments previously given to news wire Ritzau by Sydbank’s senior economist Søren Kristensen.

Kristensen said that the cost of heating a housing in Denmark is now 10,000 kroner per year higher on average than it was in the years prior to the energy crisis.

He also said that the winter is likely to push prices up from their current level.

“That will unfortunately mean that it will in no way be a cheap winter in relation to heating up the house or using electricity,” he said.

The Danish Energy Agency information letter will be sent to persons who own single-family houses which are heated by natural gas heaters, according to information stored on the national register BBR (Bygnings- og Boligregistret).

“At this time we have particular focus on those who live in villas or semi-detached houses because they have seen the largest of all the gas bill increases,” Rudnicki said.

In some cases, persons who no longer have gas heating will receive the letter if the BBR registry has not been updated, he noted.

Advice included in the information packs includes reducing temperature, using less hot water and having gas boilers services.

The saving tips may also be relevant for people who live in other types of housing, such as apartments, rental houses or terraced houses, according to the Energy Agency.