UPDATED: Danish authority warns of delivery delays on residence cards

Michael Barrett
Michael Barrett - [email protected]
UPDATED: Danish authority warns of delivery delays on residence cards
A detail from a Danish residence card. A UK national faces deportation for Denmark after filing his post-Brexit application for the card four days after the deadline. Photo: Michael Barrett/The Local

The Danish Agency for International Recruitment and Integration (Styrelsen for International Rekruttering og Integration, SIRI) has warned of production delays on the plastic cards issued to residence permit holders. 


Residence permit cards ordered by SIRI after April 5th may be delayed, the agency said on its website, citing “technical reasons”.

The cards are automatically sent to foreign residents of Denmark once their permits are issued. They are usually delivered 2-3 weeks after a residence permit is granted, provided the holder has registered their address in Denmark.


The residence card is proof of the holder’s right to reside in Denmark and are issued to people with residence in Denmark based on work, study, internships, au pair stays or as an accompanying family member (and not, for example, EU free movement).

READ ALSO: What’s the difference between temporary and permanent residency in Denmark?

The issue with the cards can affects residents who have been waiting to receive their cards since April 5th, SIRI said. This can include people granted a residence permit after that date who already have a CPR (personal registration) number.

It can also affect people who registered an address with their local municipality after April 5th.

The “technical problems”, which mean that some applicants will receive their residence card later than expected, have now been solved according to SIRI.

Applicants for residence in Denmark are generally instructed not to leave the country before they receive their residence permit and card. However, if you need to travel outside the country before your permit is processed, you can apply for a one-time re-entry permit for a specific trip.

This requires an in-person appointment with SIRI although there is no fee for issuing the re-entry permit.

In a June 8th email, a spokesperson from SIRI's communication department said that most of the delayed residence cards had now been delivered.

The agency did not give a specific date for delivery of outstanding undelivered cards.

"The majority of the delayed residence cards which were submitted in April and that we are referring to on our webpage, have now been delivered," the agency said via email.

"However, our supplier Thales has informed us that a number of residence cards have not been delivered yet and that the orders of these cards are stuck in their IT system. It is likely that some of those are from April," SIRI said.

"Thales has confirmed that they are working on a solution so that the missing residence cards can be delivered as soon as possible," the agency said.

READ ALSO: No CPR and no end in sight: the struggle to get a Danish residence permit 


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