Train passengers travelled free on Denmark’s busiest post-Christmas day

IT failures meant that many passengers travelled free on Boxing Day, one of the busiest days of the year for Danish rail operator DSB.

Train passengers travelled free on Denmark’s busiest post-Christmas day
File photo: Finn Frandsen/Polfoto/Ritzau

The technical issues resulted in a loss of income for the independent public rail company, reports news agency Ritzau.

Due to an IT breakdown, passengers were unable to purchase tickets via DSB’s ticket machines, website or app for several hours on Tuesday – a day when many were returning home after spending Christmas with families.

The problem began at around midday, with DSB announcing that passengers were free to board trains without tickets, with on-board staff aware of the issue. Any fines issued could be appealed, DSB also wrote.

A second announcement at around 3pm confirmed ticket sales were back online.

READ ALSO: Coffee and cake sales could roll back on board Danish trains


Thousands more families in Denmark seek Christmas charity

A significant increase in families have sought Christmas help from the Danish Red Cross compared to last winter.

Thousands more families in Denmark seek Christmas charity

Higher process for food, electricity, gas and fuel are being felt by vulnerable families in Denmark, driving more to apply for Christmas packages offered by the Red Cross, broadcaster DR writes.

The NGO said in a statement that more people than ever before have applied for its Christmas help or julehjælp assistance for vulnerable families.

While 15,000 people applied for the charity last year, the number has already reached 20,000 in 2022.

“We are in an extraordinary situation this year where a lot more people have to account for every single krone to make their finances work,” Danish Red Cross general secretary Anders Ladekarl said in the press statement.

“For many more, their finances no longer work, and this is unfortunately reflected by these numbers,” he said.

The Red Cross Christmas assistance consists of a voucher worth 900 kroner redeemable at Coop stores or, in some stores, a hamper consisting of products.

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