Gas pistols fired in Copenhagen department store robbery

Copenhagen Police are looking for three men after an armed robbery in the exclusive Illum department store in Copenhagen on Monday afternoon.

Gas pistols fired in Copenhagen department store robbery
Photo: Henriette Dæhli/Polfoto/Ritzau

A weapon, thought to be a gas pistol, was fired during the incident, according to police deputy inspector Brian Belling.

Police have posted images from the robbery on social media in an attempt to identify the robbers.

The images show three men who are possibly wearing disguises in the form of masks, wigs, hats, glasses and beards.

Witnesses said that the men spoke to each other in a foreign language, reports Ritzau.

“We are looking for three presumably foreign men, but cannot yet say anything certain about identity. They could be Eastern Europeans or South Americans,” Belling said.

The three robbers entered the store shortly before 12pm on Monday.

They made threats using a pistol and were able to escape with some watches. The exact amount taken is currently unconfirmed.

The pistol, thought to be a gas pistol was fired inside the store during the robbery, and again as the three escaped through nearby streets.

No injuries were reported.

Police believe an accomplice to have been waiting to in a car on the nearby Antonigade street, to which the robbers fled along the Pilestræde and Strøget thoroughfares.

The car in question was a grey Audi 80 that was stolen in central Copenhagen on Sunday.

Police carried out forensic investigation in the store on Monday afternoon, and have also spoken to witnesses and studied security footage.

Possible witnesses are encouraged to contact police on the 114 telephone number.

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Danish 7-Eleven stores back on grid after ransomware attack

Almost all of 7-Eleven’s 176 Denmark locations are back up and running with the help of a backup system, the company said on Thursday. 

Danish 7-Eleven stores back on grid after ransomware attack

In an email to news wire Ritzau, 7-eleven said that over 96 percent of its convenience stores across Denmark were now in “stable operation”. That corresponds to around 169 stores.

“We have technicians at the remaining stores who are working hard to get them up and running as soon as possible,” the company said in the email.

However, convenience stores at train stations (where you can buy a transport card) were only accepting Dankort (debit card) payments as of Wednesday evening.

All operational stores outside of train stations currently accept Mobile Pay (app) and cash payments, and many can take Visa, Mastercard, and Dankort. 

“We expect that all stores outside of train stations can accept all Visa, Mastercard, and Dankort during the course of tomorrow morning, and all stores at train stations [will be able to] during the course of the week,” the company wrote late on Wednesday.

The convenience store chain was on Monday hit by a cyber attack that forced all of its 176 stores in Denmark to close.

7-Eleven has confirmed that the outage was due to a ransomware attack — hackers demanded money to return access to the company’s data and systems. 

The attack has been reported to police.

The company’s CEO, Jesper Østergaard, told Ritzau he did not know the extent of losses suffered by 7-Eleven as a result of the incident.